Contact Customer SupportUpdated a day ago

Our team is here to help!

Misen’s Customer Support team is available 7 days a week to assist with any questions, concerns, or feedback. The best way to reach us is by clicking here or emailing [email protected]. 

When you reach out, please include:

• Your order number (if applicable)

• Any relevant photos or details about your question or issue

This helps us look into things more quickly and provide the best possible support.

We are a 100% US-based team and operate during East Coast business hours. Our current response time is about 2–3 business days, and we do our best to reply as soon as possible. We are closed on most major holidays in the US, and customers can expect delayed replies. We appreciate your patience and understanding — we’re a small team, but we care deeply about helping every customer get the most out of their Misen products.