We'll send you a shipping confirmation email as soon as your order leaves our warehouse. If you'd like to keep an eye on where your package is, use the tracking link in that email. Please note that your order may have shipped in more than one package
We ship all orders to the U.S. from our warehouse facility located in Kentucky.
We only ship orders within the United States.
We offer free shipping for customers in the contiguous United States and Puerto Rico on orders with a subtotal of $99 or more after any discount codes are applied. We do not offer free shipping for customers in Hawaii and Alaska.
We are limited in which countries we ship to based on if the demand is high enough. It comes down to high shipping costs and low demand in many of the countries we don't have listed right now.
For our standard shipping option, we utilize FedEx and USPS. We also offer expedited shipping options which can be seen at check-out. Please note that orders may be shipped in multiple packages.
On our end, Misen is experiencing very few delays in shipping times as we are seeing most orders being shipped out within 1 to 2 days of being placed. However, sporadic delays are always possible with shipping couriers.
We currently have an estimated delivery timeline of 5 - 7 business days after initial processing using our standard shipping option.
We do not offer free shipping for customers in Hawaii and Alaska. Shipping rates are $20 for orders under $150 and $35 for orders above $150 dollars. Please note that shipping timelines are a bit longer to ship to Hawaii and Alaska.
Once your package is with the shipping carrier, you'll receive a shipping email that contains a tracking number that you can use to track the package. The carrier will often give you an estimate of when your package will arrive.