Shipping
Where is my order?
Orders typically ship within 3-5 business days after the order is placed for in-stock items. If your order contains a pre-sale item, that item will ship when it becomes available. Pre-sale timing may be different from our standard shipping timeline,
Where is my order shipping from?
We ship all orders from our warehouse facilities located in Utah and Pennsylvania.
Where does Misen ship to?
We currently ship to almost all countries worldwide. On the upper-right-hand corner of our website, you will see a flag icon drop-down containing the entire list of countries we ship to. If your country is not listed on the drop-down, we are not curr
Do you offer free shipping?
We offer free shipping for customers in the contiguous United States and Puerto Rico on orders with a subtotal of $100 or more after any discount codes are applied. We do not offer free shipping for customers in Hawaii and Alaska.
What couriers are used for shipping?
We use a variety of shipping partners depending on the destination, order type, and service level. These may include USPS, UPS, FedEx, DHL, Cirro, and Amazon Shipping for U.S. orders. For international orders, Passport may handle the shipment until i
How long does it take for orders to be delivered?
United States (including AK & HI). Delivery typically takes 5–7 business days after the order ships. Processing time is separate. Tracking information will be emailed once the order ships. International. Delivery times vary by location. Please refer
Who pays for duties & taxes?
Misen factors in the cost of duties and taxes at check-out. You will not be asked for additional payment to cover duties and taxes after placing your Misen order.