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Where is my order?

Orders typically ship within 3-5 business days after the order is placed. Orders that contain a pre-sale item will ship when the pre-sale item is in stock. If you need your in-stock items sooner, please reach out to us at [email protected]. We will ema

Where is my order shipping from?

We ship all orders from our warehouse facilities located in Utah and Pennsylvania.

Where does Misen ship to?

We currently ship to Canada and the United States, including Puerto Rico and APO/FPO/DPO addresses.

Do you offer free shipping?

We offer free shipping for customers in the contiguous United States and Puerto Rico on orders with a subtotal of $99 or more after any discount codes are applied. We do not offer free shipping for customers in Hawaii and Alaska.

Why doesn’t Misen ship to my country?

We are limited in which countries we ship to based on if the demand is high enough. It comes down to high shipping costs and low demand in many of the countries we don't have listed right now.

What couriers are used for shipping?

We utilize FedEx, USPS, UPS, and DHL.

How long does it take for orders to be delivered?

United States (including AK & HI). 5-7 business days. International. 7-10 business days