How long does it take to get a response from the customer support team?Updated 13 days ago

Misen’s Customer Support team is available 7 days a week to assist with any questions, concerns, or feedback. The best way to reach us is by clicking here or emailing [email protected]. 

Our current response time is about 2–3 business days, and we do our best to reply as soon as possible. We are closed on most major holidays in the US, and customers can expect delayed replies. We appreciate your patience and understanding — we’re a small team, but we care deeply about helping every customer get the most out of their Misen products.